Prime Cleaning & Repair

FAQ

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faq

Reliable Answers to Our Most Common Questions

We’re based in Berlin, CT and proudly serve surrounding towns including Avon, Simsbury, Farmington, West Hartford, Glastonbury, Cheshire, South Windsor, Newington, and Southington.

Yes! We are fully licensed, bonded, and insured. Our team members are also background-checked for your safety and peace of mind.

Absolutely. We provide customized cleaning, maintenance, and repair services for both homes and businesses of all sizes.

We offer a wide range of minor repair services, including furniture assembly, drywall repairs, TV mounting, silicone sealing, painting, door and lock adjustments, and small plumbing or electrical fixes.

It’s up to you. Many of our clients provide access and trust us to complete the service while they’re away. We always treat your space with care and respect.

We use high-quality, professional-grade, and safe cleaning products, including eco-friendly options when available. Let us know if you have allergies or product preferences.

You can easily request a free estimate by calling us or filling out our online form. We’ll ask a few quick questions and provide a personalized quote — with no obligation.

Yes! We offer weekly, biweekly, and monthly service plans, which can include both cleaning and maintenance tasks. Ask us about our customizable packages.

We offer a 100% satisfaction guarantee within 24 hours of service. If something isn’t right, just let us know within a day — we’ll return promptly to make it right at no extra cost. Your peace of mind is our priority.

Our office hours are Monday to Friday, 10am–6pm.

We provide services Monday to Sunday, 10am–6pm, by appointment.