Last Updated: October 2025
Welcome to Prime Cleaning & Repair (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our cleaning and repair services.
We collect personal and non-personal information to provide and improve our services. The types of information we may collect include:
Personal Information:
Name, phone number, email address, physical address, and other details you provide when you contact us or request a service.
Usage Data:
Information automatically collected when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site.
Cookies:
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic.
We use the collected data for the following purposes:
To provide and maintain our cleaning and repair services.
To respond to inquiries, schedule appointments, and communicate with customers.
To send important updates, promotional offers, or service reminders (only when you opt-in).
To improve our website functionality and customer experience.
To comply with legal obligations or protect our business from fraud or misuse.
We do not sell or rent your personal information.
We may share your data only in the following cases:
With trusted service providers who assist us in business operations (e.g., scheduling systems, payment processors).
When required by law, regulation, or legal process.
To protect our rights, customers, and business operations.
All third-party partners are required to maintain confidentiality and protect your information in compliance with applicable privacy laws.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
Depending on your location, you may have the following rights:
The right to access and obtain a copy of your personal data.
The right to request correction or deletion of your data.
The right to object to or restrict processing of your data.
The right to withdraw consent at any time.
To exercise these rights, please contact us using the details below.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of online transmission or storage is completely secure.
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies when visiting them.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Prime Cleaning & Repair
Berlin, CT – 06037
📞 (860) 989-6971 | (203) 947-6814
📧 info@primecleaningrepair.com
🕒 Mon – Fri: 8:00am – 5:00pm
